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The Centers for Medicare & Medicaid Services (CMS) has suspended marketing and enrollment in Universal American's (UAM) Medicare Advantage and Medicare Advantage with Prescription Drug plans (HMO, PPO, and PFFS), as of December 5, 2010. This sanction was imposed because CMS determined that sales agents/brokers misled or confused beneficiaries or misrepresented information regarding the plan, sales agents/brokers marketed through unsolicited means of direct contact (i.e. cold calling and door-to-door solicitation), and engaged in aggressive sales tactics and abusive behavior. Agents are prohibited from selling UAM Medicare Advantage and Medicare Advantage Prescription Drug plans after December 4, 2010.

Universal American Statement Regarding CMS Action